1. INTRODUCTION
Last updated: June 1, 2023
This Public Offer, hereinafter referred to as the “Offer”, is an official public proposal for the purchase of informational and consulting services of Grand Architector, addressed to an unlimited number of persons and published on the website at: https://grand-architector.com/, hereinafter referred to as the “Website”.
2. ACCEPTANCE OF TERMS (OFFER ACCEPTANCE)
By using the Website and purchasing services offered by the Company, you accept this Offer and enter into a service agreement with us, which is legally binding. Acceptance of the Offer is equivalent to entering into a contract in simple written form.
The public offer agreement is public, meaning that under Articles 633 and 641 of the Civil Code of Ukraine, its terms are the same for all Customers, regardless of their status (individual, legal entity, or individual entrepreneur).
By fully agreeing to this Agreement, the Customer accepts the terms, payment procedure, and provision of services by the Contractor, as well as liability for bad-faith ordering and non-compliance with this Agreement.
3. SUBJECT OF THE AGREEMENT
The subject of this Agreement is the use of the Website and the Services we offer on our website and other Grand Architector pages (e.g., on social media).
4. RIGHTS AND OBLIGATIONS OF THE CONTRACTOR
4.1. The Contractor shall:
4.2. The Contractor has the right to:
5. RIGHTS AND OBLIGATIONS OF THE CUSTOMER
5.1. The Customer shall:
5.2. The Customer has the right to:
6. SERVICE COST
The cost of services is published on the service ordering page, on our website, and in electronic notifications sent to you.
The final cost of services in the payment currency (UAH) is specified in the issued invoice, displayed on the service payment page, and reflected in your bank card statement.
Service costs do not include additional fees charged by banks and payment systems.
7. WEBSITE USAGE AND ORDERING SERVICES
By using the Website or the Services, you accept all TERMS of the Agreement without exception, as well as our Privacy Policy. If you do not agree with the content of these documents, please leave the Website and stop using the Services.
If you register on the Website or place an order for services offered there, or use our Services, you agree that we may send you written notifications, promotional messages, informational content, and other materials via messengers, phone number, or email provided during registration.
In specific cases, you may opt out of receiving such messages.
8. PAYMENT TERMS
Payment processing
When purchasing paid services on the Website, a one-time charge of the service cost is made at the moment of order confirmation (successful entry of payment details into the payment system frame).
The service cost does not include payment system commissions.
When paying by card, the amount is determined based on the exchange rate of international payment systems (VISA or MasterCard).
In addition to the service cost, the total amount includes any extra fees from banks and payment providers.
Non-payment
We reserve the right to make claims regarding violations of payment deadlines.
If payment cannot be processed from your payment card, we may refuse or suspend the provision of Services until payment is received.
9. REFUND POLICY
After placing and paying for an order, you are entitled, in specific cases, to cancel the services and request a refund.
You have the right to cancel paid services by notifying us within the established timeframes.
The possibility and amount of the refund depend on the date we receive your request and may be subject to deductions for services already rendered.
How to request a refund
To cancel services and request a refund, email us at korolnata393@gmail.com.
We will confirm receipt of your request via email sent to the address used when placing the order.
If you do not receive a written confirmation within 24 hours, contact our support team through the messengers listed on the Website.
To request a refund, you must provide: full name and email used when ordering; name of the service (training program, course, or service package); order date; payment details; reason for the cancellation, and any other required information.
You understand that if you violate the refund request process or fail to provide the necessary information, we may deny the refund and not consider your request.
10. VALIDITY AND AMENDMENTS TO THE OFFER
10.1. The Contractor begins service delivery on the start date of the service or upon receipt of payment from the Customer.
10.2. The Agreement is concluded for an indefinite period and becomes effective once the Customer clicks the “PAY” button, thereby agreeing to purchase the Services available from the Contractor. The Agreement remains valid until the Customer has received the Services in full and completed payment.
10.3. The Contractor reserves the right to amend the Offer or withdraw it at any time at their discretion. If changes are made, they become effective once the updated Offer is posted online unless otherwise stated at the time of publication.
10.4. If the invoice issued based on the Order is not paid in full by the Customer within 5 banking days, the Contractor may terminate the Agreement unilaterally without notifying the Customer.
11. PERSONAL DATA
We process your personal data in accordance with our Privacy Policy. You can always find the current version of the Privacy Policy on the Website.
These terms govern the collection, processing, use, and protection of your personal data.
By using the Website or Services, and by filling out registration forms, you agree to our Privacy Policy and consent to the collection and processing of your personal data under those conditions. If you do not agree, stop using the Website.
Sole Proprietor Zabaluyeva Nataliya Ihorivna
TIN: 3282416886
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